Can it be less than two weeks since the books came? Seems like so long ago, and without a doubt, the first couple of days were the most hectic. Things then weren't quite in their places yet, no system or method for doing any of the routine things required to track, pack or ship without getting things screwy. There were 45 orders pending on Day 1 from early interest among blog readers, and also review copies that needed to be sent right away. The first three days were consumed in the unfamiliar process, ultimately accomplished, but very much in the unsteady way of someone just learning to ride a bicycle--wobbly, cautious, a little stressed. Things are better now.
PayPal orders are coming to dominate the new requests for books now (checks were the dominant form early, before PayPal was firmly in place). I have a love-hate relationship with PayPal. Here's what's involved in processing a single order:
The order notification comes in as a G-mail popup. I click to the email and mark the email SRH-payment, then cut and paste the address information into storage. I go to the Excel spreadsheet and enter the order received date, name, amount and state tax, making sure I batch orders in groups based on when they leave the post office. Next, I go to the PayPal page, and after THIRTEEN mouse clicks, have printed the prepaid printing label page. It then takes four cuts to trim the actual label (almost as tall is my book box is wide) from the receipt part of the page. I mark the receipt in pencil with the date the book ships. Then, it takes four long pieces of regular scotch-type tape to seal the edges of the large label to the box (vs the small 2" x 1" typed, self-adhesive labels for non-paypal orders.) Love-hate. You understand?
Screw-ups? Why yes. I've signed books to individuals, boxed them, sent them, then found the book with the inscription still on the table. (Sorry, Ian.) I've paid for media mail for somebody's book, then come home and realized they paid via PayPal and already had a prepaid shipping label. And I'm sure there have been errors I don't even know about yet. So far, only one book returned--my brother's, and I will hand deliver it to him soon. I have to say, there is an incredible amount of detail to keep up with, but I do feel more in control than I did. But miles to go yet in the organizational department. Will it ever become so routine that I am actually able to WRITE something again?
There is writing and there is writing. In signing books, I'm doing much more of the "legible longhand" variety than I have in many years, having to focus carefully now in penmanship that I was supposed to have learned in the third grade. "Gee, Fred, I appreciate you signing the book, but what does it say?" For ten years now, about the longest handwritten document I've penned has been a personal check, and those would be legit, like a doctor's prescription, legible or not. Now, I am having to slow way down, make deliberate tops on my b's and l's, not to mention saying something that actually makes sense, if not simply signing name and date. And to my amazement, so far I haven't once signed my automatic work signature of "Fred First, MS, PT" that comes so reflexively. But I will do this eventually. Count on it. And my apologies in advance if you are the one that gets the professional sig in your copy of Slow Road.
I debate with myself before posting these mundane accounts of a not very interesting topic, but have decided that, since this blog all along has been about what finds its way to the center of my energies and attention, I'll probably continue to record the details du jour, even if as interesting as watching paint dry. Speaking of paint drying, I'm going to put up a link to some pix of the Ann-ex later this morning.