July 28, 2003

Insult to Injury

Sitting here in the cool stillness with my first cup of morning coffee, you may understand how hard it was not to spew it all over my monitor. Here's why:

I just now opened the umpteenth invoice I've received from Dell during the recent debacle of component replacements and final CPU death and exchange. First as I peruse the familiar invoice, I notice with some alarm that the total bottom line price for the system is almost a thousand dollars more than the price I was quoted when I tallied my components on the system I ordered in early July. Then-- even more interesting-- I scan down the itemized list that shows two rather suspicious charges that will bear yet one more agitated phone call to Sri Lanka for billing questions. It shows the following:

Microsoft Money 2002 OEM ...................$1,000
Microsoft Office Small Business ............. $1,000

No wonder Mr. Gates is doing so well. Mr. Dell, on the other hand, may need to find another line of work as his attention to detail seems to be wandering of late.

Posted by fred1st at July 28, 2003 05:08 AM | TrackBack

got to love those business people and their invoices.

Posted by: bud at July 28, 2003 09:23 AM

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